Licensee Bill of Rights

As a licensee with the Florida Department of Business and Profession Regulation (DBPR), you have a right to:

• Know the reason for your inspection
• Have knowledgeable, helpful, objective and courteous inspectors
• Have professional inspectors who use safe and minimally disruptive practices in completing your inspection
• Receive a copy of the completed inspection
• Question the findings of your inspection
• Ask for an explanation of the disciplinary process
• Be efficiently and fairly treated in all dealings with DBPR

Our Commitment:

We will diligently work to make Florida and DBPR great places to conduct business every day. In keeping with this purpose, we will treat our licensees as valued customers and partners, invest in our employees, and uphold laws that protect the public and enhance Florida’s competitiveness.

If you have any concerns about your inspection, it is your right to speak directly to a regional manager to address your questions and to receive a timely response. It is illegal to offer or accept gifts or bribes. All incidents may be subject to prosecution.